Champ's Auto Repair Service - 51st

Mon - Fri: 7:30 AM - 5:00 PM
Sat: 7:30 AM - 2:00 PM

Champ's Auto Repair Service - Bell Road

Mon - Fri: 7:30 AM - 5:00 PM
5

Sal was very attentive to my questions and applied a 10% St Helens discount as requested. The technician explained what needed to be done and which items were most critical, We'll be back (hopefully not for awhile (: for another brake job. BK

5

Location on Thunderbird. Fast, nice, affordable

5

Excellent service!

5

Professional. Good customer service. Worked quickly.

5

I Absolutely Love this location. Tyler was extremely helpful when it came to the break down of me car. Also the mechanic made sure he informed me of all of the fluids he changed and that he seen a nail in my tire. I really recommend this place. I had a crap day and they just turned it around for me. Thank you for the oil change and great conversation. They have a special going on right now check them out.

5

Very good stuff and services with good prices and treatment

5

I'm fairly self-sufficient and am pretty competent when it comes to fixing things. However, I was having a persistent electrical problem with my 2004 Dodge Ram diesel truck and was running out of options. I had already replaced the alternator, both batteries, two relays, and the ECM (Electronic Computer Module). The problem wasn't solved. Additionally, I had lost faith in Larry Miller Dodge to repair my truck and do it cost-effectively. After all, they wanted over $3K for parts/labor to replace the ECM while I did it myself for under $800. Might I remind you that the ECM didn't fix my problem. I finally searched around for shops with expertise in electrical issues and came across Champs. I spoke with Todd and he was happy to take a look at it. Although his schedule was busy the first day, he squeezed me in Tuesday and was able to identify that the "new" alternator from O'Reilly's was faulty. He contacted me and asked if I had the receipt, which was at home. I could bring it to him later. A few minutes later, he called back and said he had spoken with O'Reilly's to verify my customer info, verify my warranty, and get a replacement sent to his shop asap. He got everything repaired and my truck was healthy again by the end of the day. Todd went above and beyond what I asked and expected. It's sadly a rare thing to get such great customer service, but I did at Champs. Thanks Todd!

5

We brought it in for warranty work and found it wasn't the problem . We thank you guys for explaining it. We will be back. Thanks guys

5

Wow, I was a very upset customer after having to deal with Ken a month ago. I went into their office today to get our free oil change and that was going to be the last time I went to Champs. Jesse came out while I was waiting and acknowledged my original bad review, and asked if there was anything he could do to have me give Champs a second chance. I told him that there was an engine code error, and he gladly took car of it and replaced the spark plugs. Thanks for promoting Jesse to manager and got rid of that Ken guy. You guys have now earned my business back! See you guys on Friday.

5

I showed up with a hose squirting gasoline on to the engine and the Service Advisor Jesse took swift and immediate action to resolve my issue. He made sure that my problem was resolved right away and had me back on the road in time to pick up my kids from school. Thanks again to Jesse and Adam for doing a great job.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Champ's Auto Repair Service - 51st (623) 776-2848, Champ's Auto Repair Service - Bell Road (623) 322-5515 For Assistance.