Champ's Auto Repair Service - 51st

Mon - Fri: 7:30 AM - 5:00 PM
Sat: 7:30 AM - 2:00 PM

Champ's Auto Repair Service - Bell Road

Mon - Fri: 7:30 AM - 5:00 PM
Sat: 7:30 AM - 2:00 PM
5

Very good stuff and services with good prices and treatment

5

I'm fairly self-sufficient and am pretty competent when it comes to fixing things. However, I was having a persistent electrical problem with my 2004 Dodge Ram diesel truck and was running out of options. I had already replaced the alternator, both batteries, two relays, and the ECM (Electronic Computer Module). The problem wasn't solved. Additionally, I had lost faith in Larry Miller Dodge to repair my truck and do it cost-effectively. After all, they wanted over $3K for parts/labor to replace the ECM while I did it myself for under $800. Might I remind you that the ECM didn't fix my problem. I finally searched around for shops with expertise in electrical issues and came across Champs. I spoke with Todd and he was happy to take a look at it. Although his schedule was busy the first day, he squeezed me in Tuesday and was able to identify that the "new" alternator from O'Reilly's was faulty. He contacted me and asked if I had the receipt, which was at home. I could bring it to him later. A few minutes later, he called back and said he had spoken with O'Reilly's to verify my customer info, verify my warranty, and get a replacement sent to his shop asap. He got everything repaired and my truck was healthy again by the end of the day. Todd went above and beyond what I asked and expected. It's sadly a rare thing to get such great customer service, but I did at Champs. Thanks Todd!

5

We brought it in for warranty work and found it wasn't the problem . We thank you guys for explaining it. We will be back. Thanks guys

5

Wow, I was a very upset customer after having to deal with Ken a month ago. I went into their office today to get our free oil change and that was going to be the last time I went to Champs. Jesse came out while I was waiting and acknowledged my original bad review, and asked if there was anything he could do to have me give Champs a second chance. I told him that there was an engine code error, and he gladly took car of it and replaced the spark plugs. Thanks for promoting Jesse to manager and got rid of that Ken guy. You guys have now earned my business back! See you guys on Friday.

5

I showed up with a hose squirting gasoline on to the engine and the Service Advisor Jesse took swift and immediate action to resolve my issue. He made sure that my problem was resolved right away and had me back on the road in time to pick up my kids from school. Thanks again to Jesse and Adam for doing a great job.

5

Champs is FANTASTIC!! Specially Tim he always goes above and beyond to assist you and all your car care needs. The staff is great !! If you are looking for an honest trustworthy shop CHAMPS is it.

Laura thanks so much for the 5 star review. Your loyalty means a lot to us. We look forward to servicing your vehicle on your next visit . Once again thank you. From Don & Crew

- Champ's Auto Repair Service - 51st
5

Exceptional, professional service and no games. Reasonable prices. They take the time to talk to you about what your car needs and don't push extras.

5

I picked this shop from Google maps because of their rating and close to home. I called the shop to explain I had 1978 mini bus with a chevy C30 V8 that needed a igniting switch, distributor assembly replaced in one day. ...he said come on in and didn't even flinch it was a bus. After they looked at it, since it was an old vehicle...it needed spark plugs change, spark plug wires, timing set and adjustment of the carburetor. The labor, parts pricing was very reasonable. Thank you to Tim and especially Mechanics Adam and Mel who worked on it between working on other cars and even stayed over their normal shift to get it done. This shop went beyond what I would of expected. Very impressed, very much appreciate their commitment on getting it done and sticking to their word on the extremely fast turn around. A million thanks to CHAMPS Automotive Repair!!!

5

Craig was really great. Service was great and the price was right. Had a/c compressor installed. Got quote from another shop and it was 500.00 more. Would recommend this shop to anyone. Customer for life Neil Marks

4

Pretty expensive, $85 an hour for labour, you can just walk in but you might be waiting a couple hours it is better to call ahead. The customer service overall was pretty amazing everyone is so nice, they have water and coffee in the lobby. We had to get a part ordered but needed our car to work right now so they did a temporary fix for us to get us on our way until the part came in. I would recommend Champs to my family if they can afford it.

Brittany, I appreciate the great marks and review! $85/hour for labor is actually standard pricing for the auto industry, but that definitely doesn't make it cheap. We'll always make sure the job gets done promptly and correctly the first time for you, though. Let us know next time we can help you out! -Don, Owner

- Champ's Auto Repair Service - 51st
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